Pump.enjoyable, which just lately took numerous flak over an unpleasant abuse of their livestream, has despatched out a plea for pressing moderation reforms from the group.
The livestream pool was meant as a supply of help for creators and socialization, however after being utilized in a really unlucky approach, the crypto group was left shocked.
The difficulty got here to mild when Beau, who works as a security product supervisor at Pudgy Penguins, tweeted about how a person was threatening to die by self-harming if their token didn’t attain a sure market cap, with alleged stories of one other particular person who took their very own life. All in all, the platform was fast to take motion and disabled the reside stream characteristic. Additional, they’ve determined to supply help to viewers who had been impacted.
On Nov. 25, 2024, they launched a group message that addressed the latest occasions and defined their response. The crew expressed remorse for the scenario and acknowledged the hurt that had occurred. The crew additional acknowledged the group’s concern and repeated their dedication to security by outlining their current measures, which embody eradicating inappropriate content material and flagging NSFW supplies.
“I admit that our moderation isn’t excellent, so should you’re conscious of a coin the place moderation isn’t enforced, please report it in our help channels instantly”
quoted alon, the moderator of Pump.fun on their X submit.
“Moreover, we doubled the variety of human moderators and have continued to spend money on enhancing moderation techniques that assist human moderators deal with inappropriate content material swiftly, in addition to automated moderation techniques that deal with inappropriate content material immediately.”, learn the message.
The group reacts:
At first, the crypto group was dismayed by the deeply disturbing occasions. Nonetheless, Pump.enjoyable’s fast turnaround with efficient and zealous measures has led to a way of aid again to the group.
Many customers advised disabling NSFW by default, whereas others requested a ‘report’ possibility so customers can flag untoward content material, serving to moderators catch sight of it sooner. Their option to pause reside streams and focus extra on reforming their moderation reveals that the crew is devoted to making a safer house for its customers.